Terms of Service: We guarantee that your sheets, mattress pads and mattress toppers will fit to the pattern that you make. If for some reason you find a defect in any product you order from us, we will fix or replace the item if notified within the first 60 days from shipment of our product. It will be necessary for the defective or incorrect product, be returned to us, postage paid. We will need to have a detailed explanation of what is wrong in order to make the corrections. We do not issue refunds on any custom work.